Your Challenges

Most healthcare organizations and billing and collection companies have multiple legacy billing and financial systems to provide billing and collection results, across many specialties, at various sites, with large amounts and types of data. This may not seem like a major problem until the staff is confronted with challenges due to lack of interoperability, such as:

  • Searching records in various legacy billing and financial systems – especially due to the inconsistent financial data in the multiple systems.
  • Remembering the passwords and menu configuration for multiple systems.
  • Accessing and processing the data while maintaining the current operational data in the new systems.

These challenges contribute to staff burnout and may cause negative consequences for patient care, and destruct operational workflows.

Even if the healthcare or billing and collection organization decides to address such challenges by converting and migrating their historical records into the new system, the go-forward system might not be completely compatible with the data format of the data in legacy systems and cause other challenges. This could require the retention of some of the legacy systems with incompatible data at additional costs.

Also, the healthcare or billing and collection group must ensure that their data is retained in compliance with HIPAA and other legal requirements.

  • Federal laws such as the Health Insurance Portability and Accountability Act (HIPAA), require that any records associated with HIPAA be retained for a minimum of six years starting from when the HIPAA-compliant policies were first implemented.
  • The Centers for Medicare and Medicaid Services cites 42 Codes of Federal Regulations (CFR) to establish the minimum of a 7-year retention period for medical records following the Date of Service (DoS).
  • Each state in the US also has its own set of retention laws to be followed by healthcare facilities. Such state laws usually mandate that legacy data be retained between the duration of five to twenty-five or more years, depending on the state the organization is in, and the patient’s age.

Our Solution

Triyam helps healthcare organizations or billing and collection groups extract, convert, and migrate some data to the new EHR or archive their legacy data from multiple systems to the new system or to Triyam’s recommended archival solution, ‘Fovea EHR Archive ®.’ If the historic financial data is archived to Fovea, the archive can be integrated with the new system for quick access to both historical and operational data that can be provided for future information requests.

Fovea can be the one-stop solution for all the problems faced by billing or collection companies.

  • Data from multiple systems can be archived into Fovea, thus providing a single unified platform and excellent interoperability for accessing financial historical data.
  • As our solution is vendor-agnostic, any type of data can be archived in it. This eliminates the maintenance of legacy systems, which can then be decommissioned, resulting in significant cost savings for the medical group.
  • Financial balances can be kept track of and managed in Fovea by actions such as winding down A/R, posting payments, editing, and reprinting claims for resubmission, bulk upload collections and remittances, printing patient statements, etc
  • Fovea is HIPAA-compliant and SOC2-certified, and helps retain data as per statutory retention requirements.
  • Fovea has extensive capability to connect to external systems via API interfaces; whether it is connecting to the new EHR or for Single Sign-On.

The Single Sign-On (SSO) feature in Fovea can help healthcare or billing and collection companies reduce time on their billing and financial systems, as the functionality provides them with the ability to acquire historical data from multiple systems instantly by simply logging into Fovea from their current system. This makes a very easy Release of Information and downloading workflow for the users. Thus, through SSO, the healthcare or billing and collection staff can save time on searching through multiple billing and financial systems and enjoy the seamless interoperability between the go-forward system, Fovea, and the legacy systems, thereby improving patient continuity of care.

As Fovea is a cloud-based solution, it allows healthcare and billing and collection companies to securely access data anytime and anywhere on a PC, iPad, or mobile device and share information with others, as needed.

Related: About Fovea EHR Archive

How Triyam helps Healthcare and Billing and Collection Companies

Triyam has provided such data management solutions for various healthcare organizations or billing and collection companies. Choosing Triyam’s team of experts as your partner provides the extensive experience needed to help your billing and collection company meet its data management requirements.

Our team performs data extraction, conversion, migration and archival, based on retention guidelines and organizational needs, with collaboration with the facility at every step of the project. We ensure that our customer’s data is managed in a way that provides their healthcare organization or billing and collection company with a higher return on investment, improves their workflow, and helps them manage their data in the long run with an optimal data management strategy.

Interested in Triyam’s data management solution for your healthcare organization or billing and collection company?

Reach out to our team at or give us a call at 855-663-2684.